18 Steps Consultants, Palimukku, Kochi, Kerala-682016 +91 7907722853 / 8547731964 hr@18stepsconsultants.com

Job Detail

Home Job Detail
Location Details:

Mangalore, Karnataka State

Salary Details

Up to 6.5lpa + Attractive incentives, allowances

Education

Any Graduate

Experience

Candidates with 5-10 years of experience in Retail Marketing and customer relation. Preferred industry-Jewellery 

Job Description

A leading Jewellery Group in retail sector is looking for:


Position: GM- Marketing and Customer Relations

Location: Mangalore, Karnataka State

Gender: Prefer Female candidates natives of Mangalore. Should know Kannada

Qualification: Any graduate

Experience: Candidates with 5-10 years of experience in Retail Marketing and customer relation. Preferred industry-Jewellery 

Salary: Up to 6.5lpa + Attractive incentives, allowances 

Age: Up to 45 years
Interview Mode: Offline/Online

Job Overview:

The Marketing and Customer Relations Manager is responsible for developing and implementing marketing strategies to drive brand growth, customer engagement, and sales in the retail/jewellery sector. This role also involves managing customer relationships, ensuring exceptional customer experiences, and fostering loyalty. The ideal candidate will possess strong leadership skills, an understanding of luxury branding, and a customer-centric approach
Roles & Responsibilities:

Develop and Execute Marketing Plans:

Create and implement integrated marketing campaigns to promote the brand and drive sales.

Analyze market trends, customer insights, and competitor activities to inform strategies.


Digital Marketing and Social Media:

Oversee digital marketing initiatives, including website updates, SEO, PPC, email campaigns, and social media.

Create and manage content tailored to target audiences, ensuring alignment with the brand’s image.


In-Store Promotions and Events:

Plan and execute in-store promotions, product launches, and events to attract customers.

Partner with suppliers or designers for co-marketing opportunities.


Brand Management:

Maintain consistent branding across all marketing channels.

Work closely with design teams to ensure product presentation aligns with brand values.

Customer Relations Management


Customer Experience:

Develop strategies to deliver exceptional customer service at every touchpoint.

Address and resolve customer complaints efficiently to maintain a positive brand image.


Job Overview
  • Post Date : 04-Jan-2025
  • Last Date : 31-Jan-2025
  • Location: Mangalore
  • Vacancy: 1
  • Job Type: Full-time
  • Gender Preference: Female
  • Salary: Up to 6.5lpa
  • Interview Mode: Online/Offline
**18 Steps Consultants do not demand or accept money from Job Applicant(s)**

Get In Touch

18 Steps Consultants, Palimukku, Kochi, Kerala-682016

hr@18stepsconsultants.com

+91 7907722853 / 8547731964

Popular Links

© www.18stepsconsultants.com.
All Rights Reserved.2025