Job Detail

Bachelor’s degree in human resources. A professional certification in corporate travel or hospitality management is an advantage.

8 -10 years of experience in human resources, with at least 3 -4 years in a managerial capacity. 

Strong knowledge of HR practices, labor laws, and best practices.

Strong knowledge of payroll regulations, tax laws, and compliance requirements.

Responsibilities

Talent Acquisition & Onboarding:

• Develop and implement recruitment strategies to attract top talent.

• Manage the end-to-end recruitment process, including job postings, interviews, and offers.

• Oversee the onboarding process to ensure a smooth transition for new hires.

• Collaborate with hiring managers to identify staffing needs and create job descriptions.

Employee Relations:

• Act as a point of contact for employee concerns, grievances, and conflicts.

• Promote positive employee relations and foster a healthy work environment.

• Handle disciplinary actions, terminations, and conflict resolution fairly and consistently.

Performance Management:

• Implement and manage the performance appraisal system to drive a high-performance culture.

• Oversee the performance appraisal process, ensuring timely and effective evaluations.

• Provide coaching and guidance to managers on setting goals and evaluating employee performance.

• Collaborate with department managers to identify performance gaps and implement improvement plans.

• Guide managers on setting clear expectations and conducting performance reviews.

Training and Development:

• Assess training needs and create programs to enhance employee skills and knowledge.

• Organize and facilitate workshops, seminars, and training sessions for employees.

• Monitor the effectiveness of training programs and make necessary adjustments.

Compensation and Benefits:

• Administer the company’s compensation and benefits programs.

• Oversee the end-to-end payroll process, ensuring timely and accurate salary disbursement.

• Collaborate with finance and accounting teams to reconcile payroll accounts.

• Assist in evaluating and benchmarking compensation packages to remain competitive.

• Collaborate with department heads to design performance-based compensation plans.

Compliance and Policy Management:

• Ensure compliance with local labor laws, taxation and regulations.

• Develop, implement, and update HR policies and procedures per legal requirements.

• Maintain up-to-date records of employee contracts, benefits, and other HR documentation.

• Ensure adherence to payroll tax laws, including income tax, and other statutory deductions.

• Stay updated on changes in tax regulations and implement necessary adjustments in payroll systems.

• Ensure all compensation and benefits align with employment contracts and company policies.

Employee Engagement and Well-being:

• Develop and implement employee engagement initiatives to improve morale and retention.

• Organize regular employee feedback surveys and focus groups to assess engagement levels and identify areas for improvement.

• Plan and coordinate team-building activities and events to strengthen team cohesion and collaboration.

• Organize employee wellness programs and events to promote a balanced work-life culture.

• Foster an inclusive and diverse workplace through various HR initiatives.

• Maintain open channels of communication to ensure employees feel heard and valued.

• Actively address employee concerns and grievances to improve the workplace experience.

• Regularly communicate company updates, policies, and achievements to keep employees informed and engaged.

• Ensure the workplace adheres to health and safety standards, providing a secure environment for employees.

• Design a positive offboarding experience for exiting employees to ensure they leave as ambassadors of the organization.

Reporting and Analysis:

• Maintain accurate HR records, including employee data, leave records, and performance metrics.

• Prepare and present HR reports to senior management on staffing, employee performance, and other HR metrics.

• Monitor HR trends and suggest improvements to existing processes.

• Analyze employee data to track turnover rates, absenteeism, and overall employee satisfaction.

Key Competencies

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with integrity.

• Strong problem-solving and conflict-resolution skills.

• Talent Acquisition and Retention

• Adaptability to handle a fast-paced work environment.

• Legal and Compliance Knowledge