Job Detail

For a leading online store in e-commerce business is looking for:

Job Title: Area Sales Manager – eCommerce and MLM

Location: Thrissur (2 Nos.), Karnataka and Tamil Nadu-1 position

Department: Sales

Reports To: Head Sales

Natives of respective locations

Salary: Up to 50k/month plus profit linked incentives and other statutory benefits

Interview Mode: Face to face at Thrissur

Preferred Immediate joiners or Max. 15 days of notice period.

Job Summary

The Area Sales Manager for an eCommerce company is responsible for driving sales growth and expanding market presence within an assigned geographical region. This role involves managing sales strategies, establishing relationships with key business partners, analyzing regional market trends, and leading a team to meet and exceed revenue targets. The ideal candidate is results-driven, knowledgeable about eCommerce sales channels, and has strong experience in territory management and team leadership.

Key Responsibilities

1. Sales Strategy & Execution:
2. Account Management:
• Build and nurture relationships with key customers, distributors, and business partners to increase market penetration.
• Actively manage key accounts within the area, understanding their needs and delivering tailored solutions to increase sales.
• Negotiate terms, agreements, and contracts with new and existing partners.
3. Team Leadership:
• Recruit, train, and manage a high-performing sales team within the assigned area.
• Provide clear sales targets and performance expectations to team members and conduct regular performance reviews.
• Motivate and coach the team to achieve individual and team sales goals, fostering a competitive yet supportive environment.
4. Market Analysis & Reporting:
• Conduct market research to understand customer preferences, trends, and competitor activities within the region.
• Monitor and analyze sales data, regional KPIs, and other metrics to assess performance and develop improvement strategies.
• Prepare and present weekly/monthly sales reports, insights, and forecasts to the Regional Sales Director.
5. Customer Experience & Retention:
• Implement customer satisfaction initiatives to ensure an exceptional eCommerce experience.
• Develop and maintain strong relationships with clients to encourage repeat business and referrals.
• Address and resolve any escalated customer concerns to enhance customer loyalty and retention.
6. Collaboration & Cross-Functional Coordination:
• Work closely with the marketing, logistics, and operations teams to support promotional activities and ensure product availability.
• Collaborate with other regional sales managers to share insights, strategies, and best practices.
• Participate in industry events, trade shows, and conferences to promote the brand and expand the professional network.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).
• Experience: Minimum of 3–5 years of sales experience, preferably in eCommerce or FMCG, with at least 2 years in a regional or area management role.
• Skills:
• Proven track record of meeting or exceeding sales targets and KPIs.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.